Shipping policy

Shipping information

Processing & delivery time – Custom made wigs

All custom made wigs are handcrafted and made to order.

The standard delivery timeframe for custom made wigs is 5–7 weeks.

Processing times may vary depending on the selected payment method.

  • Orders paid with Klarna are subject to an additional processing period of up to 10 business days before production or shipment starts.

  • Orders paid with other payment methods are processed and shipped sooner, as listed below.

Option Cost Delivery Time
Netherlands Free 5- 7 weeks
EU countries Free 5- 7 weeks
Non-EU Europe Free 5- 7 weeks
Worldwide Free 5- 7 weeks

Delivery options single drawn bundles

Option Cost Delivery Time
Netherlands € 6.75 (free above €150) 5 - 10 Business days
EU countries €12.95 (free above €150) 5 - 10 Business days
Non-EU Europe €19,95 (free above €150) 7 - 14 Business days
Worldwide €19,95 (free above €150) 20 - 30 Business days

Delivery options for premium double drawn hair

Option Cost Delivery Time
Netherlands €6.75 (free above €150) 15 - 20 Business days
EU countries €12.95 (free above €150) 15 - 20 Business days
Non-EU Europe €19,95 (free above €150) 20 - 25 Business days
Worldwide €19,95 (free above €150) 20 - 30 Business days

Delivery options Sensus haircare/ready to ship wigs

Orders are shipped every Monday.
If you place your order on a Tuesday or later, it will be processed for shipping on the following Monday.

Below are the estimated transit times from the moment your order is shipped:

Option Cost Delivery Time
Netherlands €6.75 (free above €50) 1- 2 Business days
EU countries €12.95 (free above €50) 1 - 3 Business days
Non-EU Europe €19,95 (free above €50) 3 - 5 Business days
Worldwide €19,95 (free above €50) 7 Business days


Countries we ship to

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Plurinational State of, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic of the, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Côte d'Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Republic of, Iraq, Ireland, Isle of Man,  Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, State of, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation, Rwanda, Réunion, Saint Barthélemy, Saint Helena, Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Tajikistan, Tanzania, United Republic of, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Bolivarian Republic of, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Åland Islands.